Comments on: Microsoft Wireless Laser Mouse 7000/8000 Flashing Red LED & Battery Doesn’t Charge

By: john

john — Tue, 02 Mar 2010 18:01:23 +0000

How random is this whole problem, wtf is up with micrsoft.

anyway did as suggested and it worked! and i did as one user suggested and used some of the paper from the destructions! double result!

By: Bob Lib

Bob Lib — Wed, 24 Feb 2010 01:39:35 +0000

I agree with Neuromancer on November 24th. I bent my positive contact so that the fit to the battery was bolt tight and it still wouldn’t charge. I noticed the curved piece of metal behind the battery that clicks like a switch when I pressed it with the a paperclip. So I jammed a wad of paper on the curved metal so that the battery would depress it when replaced. That finally did the trick for me. I think the roll of paper is the right solution butit fixes a different problem.

By: Kyle Sutton

Kyle Sutton — Mon, 22 Feb 2010 20:35:41 +0000

I just inherited my MSWM 7000 from my boss (probably because is stopped charging for him). Your insight took care of the problem. Now I can mock him openly for not using Google in a proficient manner.

Small victories make the war seem winable.

Thanks

By: Rany

Rany — Sun, 21 Feb 2010 19:48:13 +0000

Thank you for taking the time to post this. It helped fix my issue !!

By: Zoey

Zoey — Fri, 19 Feb 2010 15:34:36 +0000

Thanks~ It really worked!
You are amazing!
I can’t believed that MS didn’t test this product before the sell it! It works good in the beginning then it got bad.

By: Charlie

Charlie — Wed, 17 Feb 2010 21:22:57 +0000

The green light throbs and glows brightly indicating the long awaited recharging has successfuly begun. I continue to stare at the lime green beauty in complete amazement. Away with you nasty red blinker! Forever banished (I hope) from my desktop. ;) Thanks Peter!

By: Narayan Kanoor

Narayan Kanoor — Wed, 17 Feb 2010 01:16:13 +0000

Peter, excellent diagnosis, and work around. I also think a penny or a small metal disc at the neg. end will also push the battery towards the contact. Another solution is to glue a small strip of sponge on the battery cover. I also found that taking the battery out and reseating it will sometimes fix the problem. Anyway, thanks for posting the pictures and providing a solution. There is nothing in the documentation to even suggest what this flashing red LED means.

By: Don

Don — Mon, 08 Feb 2010 17:08:08 +0000

Re the individual who used the paperboard from the packaging… Maybe MS should print some instructions on the packaging itself… dashed-line cut-out with instructions how to “complete” the mouse!

By: steve yard

steve yard — Sat, 06 Feb 2010 01:39:06 +0000

Thanks for the fix. Worked great for me and my 7000 Wireless mouse. Can’t believe MS doesn’t test their stuff before it goes out the door. :/

By: James

James — Thu, 04 Feb 2010 17:07:56 +0000

I have had the same problem since I bought the mouse and nothing I have tried has ever worked. The mouse simply will not charge a battery anymore. At first it was intermittent but now it fails to charge every time. I finally gave up trying to fix it and just bought a separate charger that I use. But it sucks that Microsoft has not addressed this issue and that I paid extra for a product that has an obvious design flaw.